Privacy policy

Privacy Policy – PokeLair.ch

Last updated: June 15, 2026

1. Data Controller

This Privacy Policy applies to the website pokelair.ch, operated by:

Alexis Theilkaes Impasse du Chanot 8 1525 Henniez Canton of Vaud, Switzerland

Legal form: Sole proprietorship UID / IDE: CHE-471.437.625 Email: contact@pokelair.ch

The data controller is Alexis Theilkaes (hereinafter “we”, “us” or “PokeLair.ch”).

2. Personal Data We Collect

We collect the following personal data:

  • Identification data: first name, last name, delivery and billing address
  • Contact data: email address and phone number
  • Transaction data: orders, products purchased, amounts, order history
  • Payment data: information required for payment processing (via secure payment providers). We do not store full credit card details.
  • Technical data: IP address, browser type, operating system, pages visited, time spent on site (via cookies and similar technologies)
  • Communication data: correspondence with our customer service

3. Purposes and Legal Basis for Processing

We process your personal data for the following purposes:

Purpose Legal Basis (FADP)
Processing and delivery of orders Contract performance
Management of customer account Contract performance
Sending marketing communications Consent or legitimate interest
Improving our website and services Legitimate interest
Fraud prevention and security Legitimate interest
Compliance with legal obligations Legal obligation


4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Ensure the proper functioning of the site
  • Analyze usage and improve the user experience
  • Provide personalized content and offers (if you have consented)

You can manage your cookie preferences via the cookie banner or your browser settings.

5. Sharing of Data with Third Parties

We only share your data with the following service providers when necessary:

  • Shopify Inc. (hosting and operation of the store)
  • Payment service providers (TWINT, Stripe or equivalent)
  • Swiss Post (for order delivery)
  • Analytics and marketing tools (if used)

We do not sell your personal data to third parties.

6. International Data Transfers

Some of your data may be transferred outside Switzerland, particularly to Canada and the United States (via Shopify). In such cases, we ensure appropriate safeguards are in place (standard contractual clauses).

7. Data Retention

We retain your personal data:

  • For as long as necessary to process your order and manage your customer account
  • As long as required by legal retention obligations
  • For a maximum of 2 years after your last interaction with us for marketing purposes (unless you object)

8. Your Rights

Under the Swiss Federal Act on Data Protection (FADP), you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC)

To exercise your rights, please contact us at: contact@pokelair.ch

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The current version is the one published on our website.

11. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:

Alexis Theilkaes PokeLair.ch Impasse du Chanot 8 1525 Henniez Switzerland Email: contact@pokelair.ch